Shipping and Returns
Free shipping
Orders over 500 RON (cost of products, not including delivery costs) will have free delivery.
Sending your package
We deliver your orders from our warehouse, as follows:
Orders placed and paid for before 14:00 are handed to the courier on the same day (or the next business day when the order is placed on a weekend or legal holiday).
Orders placed and paid for after 14:00 are handed to the courier the next working day.
You can find a tracking link (where tracking is possible) in your account, on the order's page. For some couriers, the tracking link becomes available only after the courier has picked up the package.
Delivery costs include the processing and packaging cost, as well as shipping costs. The cost of processing is fixed, while the cost of shipping may vary depending on the total weight of the package or the courier's coverage area.
Additional fees may apply for cash on delivery payments, costs that reflect the fees charged by couriers for transferring the amounts to our account.
Card payment will not have additional fees.
We advise you to group all your items in one order. We cannot group separate orders placed separately, so delivery costs will apply to each order.
We take special measures to protect fragile objects. Boxes/envelopes are generously sized and your items are well protected.
Returns
If you are not satisfied with the products you've ordered, you can return them according to the return policy.
Returns must be sent to this address:
Smart Tech Connect SRL
str.Prof.Dr.Gheorghe Marinescu nr.36A - Camera 1, 900038, Constanta
Contact: 0784.887.345
You can return any product in its original condition within 14 days and you will receive back the cost of the products.
The cost of transport (round trip) falls on you.